Contact Us
For All Inquiries Related to your SFPP Membership or Pension:
Phone: 1-877-809-7377
Monday-Friday (except Thursday) from 8:15 a.m. to 4:00 p.m. MST
Thursday from 9:30 a.m. to 4:00 p.m. MST
Closed holidays.
E-mail: memberservices@sfpp.ca
This email address is for general inquiries only, and any personal or pension information must be sent using Secure Messages.
Mail:
Special Forces Pension Plan
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
In Person:
Documents can be dropped off 24 hours a day in our secure drop-box located near the rear entrance.
Please note that SFPP Member Services is located in the Alberta Pensions Services building at 5103 Windermere Boulevard SW, Edmonton.
View our Location Map
Additional Contacts
Client Service Advocate
The Client Service Advocate ensures that SFPP's pension benefit administrator, Alberta Pensions Services Corporation (APS), delivers on its commitments to provide excellent client service.
If you disagree with an administrative decision made by APS that affects your pension plan status or benefit payments, you may request an administrative review.
Phone: 1-888-643-1337
E-mail: clientadvocate@apsc.ca
Privacy Advocate
If you have a concern about how your personal information is handled, contact our Privacy Advocate.
Phone: 780-391-3799
Fax: 780-391-3771
E-mail: privacy@apsc.ca
Management of the Plan
All inquiries related to your personal pension or membership details must be directed to 1-877-809-7377.
Contact SFPP Corporation for information related to Plan policies and governance, such as:
- Plan funding
- Plan investments
- Plan operations and structure
- Board decisions
- Board documents
E-mail: board@sfpp.ca
SFPP Corporation Office Location:
SFPP Corporation
College Plaza
Suite 1500, 8215 – 112 Street NW
Edmonton, AB T6G 2C8
Media Queries
Inquiries from news media only:
Meghan Klein
Chief Strategic Relations Officer
E-mail: meghan.klein@sfpp.ca
Phone: 780-818-7300