Location Map
Did You Know?
mypensionplan gives you secure access to your pension information when you need it. It’s easy, convenient and green! To learn more, click on the mypensionplan logo below.
Did You Know?
mypensionplan gives you secure access to your pension information when you need it. It’s easy, convenient and green! To learn more, click on the mypensionplan logo below.
Contact Us
Our offices are open from 8:15 a.m. to 4:00 p.m. (MST), Monday to Friday (excluding holidays). If you would like to make an in person appointment, please call the Member Services Centre, or book an appointment via mypensionplan.
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in each section to expand contact information.
MEMBERS – Contact the Member Services Centre
Contact the Member Services Centre if you have questions about:
- Calculating pension benefits
- Retirement options
- Your member annual statement
- Requesting or filling out forms
- Changing contact information
Phone:
1-877-809-SFPP (7377)
If you live outside of North America, please call our international toll-free phone number: enter your country's international calling/access code, then 1-800-661-81988 (local long distance dialling rules will apply).
Your international calling code may vary by country. Please confirm with your local telephone service provider before dialling.
Your international calling code may vary by country. Please confirm with your local telephone service provider before dialling.
Fax:
780-421-1652
E-mail:
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
Mail:
SFPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
For inquiries regarding plan governance, please use the Board contact below.
EMPLOYERS – Contact Employer Services
Contact Employer Services if you have questions about:
- Explanation of pension information for administrative duties
- Requesting or filling out forms
- Employer workshop schedule
- Assistance with Pension e-guide
Phone:
1-877-391-EMPL (3675)
Fax:
780-415-9598
E-mail:
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
Mail:
SFPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
PENSIONERS – Contact Pension Payroll
Contact Pension Payroll if you have questions about:
- Payment of benefits
- Calculation of benefits
- Pension plan terms
- Requesting forms
Phone:
1-877-422-4748 (toll free in North America)
If you live outside of North America, please call our international toll-free phone number: enter your country's international calling/access code, then 1-800-661-81988 (local long distance dialling rules will apply).
Your international calling code may vary by country. Please confirm with your local telephone service provider before dialling.
Your international calling code may vary by country. Please confirm with your local telephone service provider before dialling.
Fax:
780-415-8792
E-mail:
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
Mail:
SFPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
SFP Board
Contact the SFP Board if you have inquiries regarding the governance of the Plan.
E-mail:
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
Mail:
SFPP c/o Alberta Pensions Services Corporation
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
5103 Windermere Boulevard SW
Edmonton, AB T6W 0S9
Client Service Advocate
The Client Service Advocate ensures we deliver on commitments to provide clear information.
Phone:
1-888-643-1337
E-mail:
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
Privacy Advocate
If you have a concern about how your personal information is handled, contact the Privacy Advocate.
Myrna Kampjes
Manager, Privacy & Access
Manager, Privacy & Access
Phone:
780-391-3724
Fax:
780-422-0325
E-mail:
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
Media Inquiries
All media inquiries should be directed to SFPP's administrator, Alberta Pensions Services Corporation (APS).
E-mail:
Please do not send personal information by e-mail. E-mail is not a secure method of transmitting sensitive information (such as your member ID, social insurance number, birth date or address). To protect your privacy, any requests containing personal information should be made by telephone, fax, mail or in person by appointment. For a more timely response to requests, please provide a daytime phone number.
Alberta Pensions Services Corporation (APS) operates the Member Services Centre, Employer Services, Pension Payroll, Client Service Advocate and the Privacy Advocate on behalf of the Special Forces Pension Plan.
